TERMS & CONDITIONS
· Please drop off and collect you cat within our opening times. These are on the website and ansafone message.
· Please bring your cats along in a secure carrier
· All cats’ health histories should be made known to the cattery on arrival eg. recent contagious diseases, illnesses or disabilities
· All cats are vaccinated and certificates are required on each visit.
· Payment is due on collection; we accept cash and cheques only. Daily charges include the days of arrival and collection. There will be no discount for early collection during peak times.
· A daily charge is made for cats requiring medication.
· An additional charge will be made for cats persistently urinating/defecating on the floors or in the cabin area.
· There will be no charge for cancellation during off peak times, however payment in full during peak times will be charged.
· In the unlikely event of a cat requiring a vet whilst they are staying with us we will endeavour to take cats to their own vets wherever practical. The vets’ fees, plus our labour/mileage will be charged to pet owners.
(we are not members of Petplan since we feel this puts the cattery fees up unnecessarily for perhaps one visit a year)
· Whilst every due care and attention is given to cats in our care, all cats are left at their owners risk.